Mental health services

Supporting hands

If you are in immediate danger or need urgent medical support, call 9-1-1.

If you or someone you know is thinking about suicide, call or text 9-8-8. support is available 24h hours a day, seven days a week through the 9-8-8 Suicide Crisis Hotline.

If you are in distress or know someone who is, call the Addictions and Mental Health–KFLA Crisis Line:

Kingston and Frontenac: 613-544-4229 or 1-866-616-6005
Lennox & Addington: 613-354-7388 or 1-800-267-7877

This directory highlights services that are free or offered by a non-profit organization for an income-based fee. It does not include services that require a referral from a doctor or other service providers, such as psychiatry.

Depending on personal circumstances, services might also be available through people’s family health team, employee and family assistance programs, school-based services, post-secondary services, and private practitioners.

Start with AccessMHA

Many people struggle to find help when dealing with mental health, substance use health and addictions. Navigating the complex health-care system to access the right care and support can be daunting.

AccessMHA simplifies the process for people 16 years or older in eastern Ontario, offering a single starting point for accessing support for mental health, substance use health and addictions concerns.
A trained professional works with you to connect you with the right services, ensuring you are placed on the correct lists to access services as quickly as possible. AccessMHA is committed to supporting you throughout your entire journey.

Mental health services (based in KFL&A area)

AccessMHA - a coordinated referral service for people aged 16 and older looking for support, services, and care for mental health or substance use health and addictions.
Addiction and Mental Health Services - KFLA - Community-based mental health and addiction services and supports for people with addictions or serious mental illness (e.g., schizophrenia, psychotic disorders, bipolar disorder), including case management, housing, problem gambling or gaming, and crisis services.
Bereaved Families of Ontario-Kingston - Support groups for people who have experienced or are preparing for a death, including survivors of suicide.
Centre for Abuse and Trauma Therapy - Psychotherapy and support for people who have experienced recent or past abuse or trauma.
Kingston Military Family Resource Centre - Mental health and well-being services and supports for military families, medically-releasing Canadian Armed Forces (CAF) members or medically-released veterans and their families; including walk-in sessions, counselling, self-help groups, and navigation.
Maltby Centre - Mental health services including walk-in counselling clinics, ongoing mental health treatment services (individual, family, group), intensive in-home coaching, crisis intervention, psychoeducational groups (e.g., parenting your anxious child), and access to psychiatry and psychology consultation for clients in service. Manages the centralized triage that includes the Child and Youth Mental Health Program at Kingston Health Sciences Centre.
Peer Support Services of Southeast Ontario - Peer support programs and services for people experiencing mental health or addiction concerns.
Psychology Clinic at Queen's - Psychological assessment and treatment services for difficulties with learning, attention, behaviour, communication or other issues that make day-to-day life difficult.
Resolve Counselling Services - A variety of programs and services to support individuals, couples, and families overcome challenges that affect their emotional and social well-being.
Rural Frontenac Community Services - Counselling for individuals over 16 years of age, couples, and families from North and Central Frontenac who want to make positive changes in their life.
Transgender Clinic - Kingston Community Health Centres - Counselling services for individuals who identify as transgender or intersex and their families, in addition to other gender-affirming medical services.
Youth Wellness Hubs Ontario (YWHO) - A walk-in, low-barrier services for youth aged 12 to 25 in a youth-friendly space. Contact the YWHO site for your area to find out more about the program and services offered through their site.

Mental health services (phone or virtual)

9-8-8 Suicide Crisis Hotline – Call or text 9-8-8 – Access to a trained responder to listen without judgement, provide support and understanding, and help find resources to cope, live, and thrive. While the focus of 9-8-8 is suicide prevention, no one who reaches out to the service will be turned away. 9-8-8 is led and coordinated by the Centre for Addiction and Mental Health (CAMH) and funded by the Government of Canada.
Anxiety Canada - Information and free digital programs to help manage anxiety in adults, youth, and children. The MindShift® CBT app uses cognitive-behavioural therapy strategies to manage anxiety, and offers a feature to find and offer peer-to-peer support. My Anxiety Plan is an online anxiety management program based on cognitive-behavioural therapy; programs are available for adults and to help parents and caregivers to support children and teens.
Boots on the Ground - Anonymous and confidential volunteer-run peer support helpline for first responders. Available 24 hours a day, 7 days a week.
BounceBack Ontario - A skills-building program with telephone coaching to help manage symptoms of depression and anxiety, funded by the Government of Ontario to increase access to psychotherapy service. BounceBack is a shared care model. Primary care providers in walk-in clinics can take on short-term clinical responsibility for clients to enable their participation. Clients without a regular primary care provider have the option of working through the materials independently without telephone coaching.
CBT for Psychosis - Institute for Advancements in Mental Health - Cognitive behavioural therapy tailored to those affected by psychosis, including individuals experiencing serious mental illness, their families and caregivers, and community service workers.
Farmer Wellness Program - Offers farmers and their families four free counselling sessions with a professional. Available to OFA members who live in Hastings, Lennox and Addington, Northumberland, Prince Edward, and Lanark counties.
Good2Talk Post-secondary Student Helpline - 1-866-925-5454 or text GOOD2TALKON to 686868 - Professional counselling, information, and referrals for mental health, addictions and well-being available 24 hours a day, 7 days a week for post-secondary students. Support available by phone, text, and Facebook Messenger
Hope by CAMH - A mobile app that provides information, tools, and crisis resources to support and guide individuals having thoughts of suicide.
Institute for Advancements in Mental Health - 1-855-449-9949 - Provides supportive counselling, system navigation, and information and education to individuals living with complex mental illness, caregivers, and communities. One-to-one support is available weekdays from a team of mental health counsellors by email or phone.
Kids Help Phone - 1-800-668-6868 or text CONNECT to 686868 - Professional counselling, information and referrals available 24 hours a day, 7 days a week to help children and youth with problems - big or small. Support available by phone, text, and Facebook Messenger.
LGBT Youth Line - 1-800-268-9688 or text 647-694-4275. Peer support through telephone, text and chat services. Sunday to Friday 4:00 p.m. to 9:30 p.m.
One Stop talk - Immediate access for people aged 17 and under to free mental health service with certified therapists who work for Ontario’s provincially funded child and youth mental health agencies. Available in many languages, including French.
Ontario Shores Centre for Mental Health Care also provides a curated list of online tools and mobile apps for more resources.
PTSD Coach Canada - Veterans Affairs Canada - A mobile app with information and self-help tools based on current research to help manage symptoms of Post Traumatic Stress Disorder (PTSD). The non-interactive components of the app can be accessed on the website. Originally created for military personnel but can be used widely, including by family and friends.
RiseUp, Kids Help Phone - Text RISE to 686868 - 24 hours a day, seven days a week bilingual e-mental health support service for Black youth. Services are informed by the rich cultures and diverse lived experiences of African, Caribbean, and Black youth and communities
The Sashbear Foundation – A resource for families with a member who experiences emotion dysregulation, suicidality, and related mental health challenges.
Telephone Aid Line Kingston - A confidential, anonymous, and non-judgmental volunteer-based support service. 7 p.m. to 3 a.m.
Trans Lifeline - 1-877-330-6366 - Peer support for transgender people. 10 to 4 a.m.
Wellness Together Canada - Information, peer support, and clinical counselling available through the internet and phone. Download the free PocketWell app to connect to access to free and confidential sessions and other mental health and substance use services all from your phone. This service is funded by the Government of Canada in response to the rise of mental health and substance use concerns during the pandemic.

Pregnancy and postpartum mental health services

Connecting Moms- Circles of Support Drop-In group:
- Thursdays from 1:30 to 3pm at 115 Clarence Street. Offered by Queens Family Health Team
Psychology Clinic at Queens University offers one-on-one support and groups.
Home Visiting Programs
Postpartum Support International offers online and phone support.

Substance use health and harm reduction services (based in KFL&A area)

Addiction and Mental Health Services KFLA - Community-based mental health and addiction services and supports for people with addictions or serious mental illness (e.g., schizophrenia, psychotic disorders, bipolar disorder), including case management, housing, problem gambling or gaming, and crisis services.
Detoxification Centre - Kingston Health Science Centre - Short-term, co-ed residential service to support safe withdrawal in a non-medical setting with regular monitoring of symptom for those aged 16+. Admission is contingent on bed availability.
Integrated Care Hub - AMHS KFLA- A safe and welcoming space that provides low-barrier access to harm reduction supplies, consumption and treatment services, basic needs, support, community, and referrals. Available 23 hours a day, 7 days a week. Integrated Care Hub Video 2024.

KAIROS - Youth Diversion - Counselling service for youth who are experiencing any level of substance abuse, personally or with a family member. Services are available in different settings, including elementary schools throughout the KFL&A area and secondary schools in Kingston and Frontenac.
Motherwise - Addictions and Mental Health Services - KFLA - A free, confidential service that uses a harm reduction framework to support individuals who are pregnant or parenting children under age six who are experiencing addiction issues. Participants do not have to have custody of their children to receive support.
Opioid Substitution Treatment Programs - Substitution treatment for people with an opioid use disorder is available through a number of sites within the KFL&A area. A complete list is available at the South East Health Line website.
Problem Gambling and Gaming Program - Addiction and Mental Health Services-KFLA - Community counselling and treatment to manage gambling, gaming, and process addictions.
Rapid Access Addiction Medicine Clinic - Street Health Centre (Kingston Community Health Centre) - A low-barrier, walk-in clinic that provides time-limited medical addiction care, including pharmacotherapy, brief counselling, and referrals to community services. The RAAM clinic is located at the Street Health Centre.
Salvation Army Harbour Light - An 8 to 16 week residential treatment program for men to address recovery from addiction and concurrent mental health issues.
Street Health Centre - Kingston Community Health Centre - Mental health and substance use services provided through a harm reduction approach for communities marginalized from mainstream health services.
Thrive - Kingston Community Health Centre - Support for women who are pregnant or parenting children under six years of age, who have struggled with substance use at some time during their life. Children do not need to be in the participant's care.
Trellis HIV and Community Care (formerly HARS) - Providing stigma-free HIV/AIDS education, harm reduction, and support services across Kingston and South Eastern Ontario.
Youth Addictions Counselling - Addictions and Mental Health Services-KFLA Counselling and psychoeducation for youth in Lennox and Addington secondary schools and community with concerns about their own or someone else’s substance use.
Youth Gambling/Gaming/Technology Addictions and Mental Health Services-KFLA - Counselling for young people and family members to address concerns related to gambling, gaming and technology. Concerns can include the nature of the activity, behaviour as a result of the activity, and the amount of time spent.
Youth Wellness Hubs Ontario (YWHO) - A walk-in, low-barrier services for youth aged 12 to 25 in a youth-friendly space. Contact the YWHO site for your area to find out more about the program and services offered through their site.

Substance use health and harm reduction services (phone and virtual)

National Overdose Response Service (NORS) - 1-888-688-6677 - A harm reduction hotline that provides confidential, nonjudgmental overdose prevention 24 hours per day, 7 days per week. Call before using drugs to connect with someone who will help access emergency support services in the case of overdose or poisoning. Safer drug use education, mental health first aid, and referrals available.
Smoking Cessation Service - Health811 Call 811 – Support, coaching, information, and referrals to help people quit smoking. Available 24 hours a day, 7 days a week.
Understanding Addiction Support Group - Addiction and Mental Health Services - KFLA - Eight online modules with worksheets designed to support those new to accessing services or who are on a waitlist for addiction treatment.
Wellness Together Canada - Information, peer support, and clinical counselling available through the internet and phone. Download the free PocketWell app to connect to access to free and confidential sessions and other mental health and substance use services all from your phone. This service is funded by the Government of Canada in response to the rise of mental health and substance use concerns during the pandemic.

Indigenous mental health and substance use health services

Babaamendam Trauma-informed Care - Ontario Native Women's Association - An Indigenous based trauma informed approach to wholistic healing for self-identified Indigenous women who are survivors of human trafficking and those impacted by violence and trauma.
Good Minds - Mohawks of the Bay of Quinte - Mental health and addiction services through a cultural lens for Indigenous children, youth and adults. Mobile services available for children and youth in the KFL&A area.
Métis Nations of Ontario - Community wellness, violence against women and children, and mental health and addiction services through a cultural lens, including counselling and specialist services such as psychology, psychiatry, and parent coaching. A 24-hour Mental Health and Addictions Crisis Line is available at: 1-877-767-7572
Talking4Healing - Beendigne, Ontario Native Women's Association - 1-855-554-5325 - Help, support, and resources for indigenous women, by indigenous women. Available by phone, text, or chat.